Privacy Policy
Last updated: September 2026
1. Introduction
Welcome to English with Roop ("we," "our," or "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
2. Information We Collect
We may collect information that you provide directly, including:
- Name and email address when you create an account
- Payment information when you purchase courses or materials
- Test responses and practice data for scoring and feedback
- Communications you send to our support team
We also collect certain information automatically, such as IP address, browser type, device information, and usage data through cookies and similar technologies.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send administrative notifications and updates
- Personalize your learning experience
- Analyze usage patterns to improve our platform
- Respond to your inquiries and provide customer support
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with service providers who assist in operating our platform, subject to confidentiality agreements.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
6. Cookies
We use cookies and similar tracking technologies to enhance your experience on our platform. You can control cookie preferences through your browser settings.
7. Third-Party Links
Our platform may contain links to third-party websites, including PTEson.com for PTE preparation. We are not responsible for the privacy practices of these external sites.
8. Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
9. Your Rights
You have the right to access, correct, or delete your personal information. You may also opt out of marketing communications at any time.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated effective date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at support@englishwithroop.net.