Refund Policy
Last updated: September 2026
Important: All digital products, including PDF books and study materials, are non-refundable once purchased and delivered.
1. Digital Products (PDF Books & Study Materials)
All digital products sold on English with Roop, including but not limited to PDF books, study guides, and downloadable materials, are non-refundable. Due to the nature of digital content, once a purchase is completed and the product has been delivered (made available for download or access), we cannot offer refunds, exchanges, or cancellations.
By purchasing digital products from our platform, you acknowledge and agree that:
- Digital products cannot be returned once accessed or downloaded
- All sales of digital products are final
- You have reviewed the product description before purchasing
2. Technical Issues
If you experience technical issues that prevent you from accessing a purchased product, please contact our support team. We will work to resolve the issue promptly. If the issue cannot be resolved, we may, at our discretion, provide a replacement or credit.
3. Duplicate Charges
If you believe you have been charged multiple times for the same product, please contact us immediately with your order details. We will investigate and process a refund for any verified duplicate charges.
4. How to Contact Us
For any refund-related inquiries, please reach out to us at support@englishwithroop.net. Please include your order number and a description of the issue.
5. Changes to This Policy
We reserve the right to update this Refund Policy at any time. Changes will be posted on this page with an updated effective date.